The purpose of this letter is to compliment you on the employment of one of your agents, Mr. Gary Glaser. Short story about his determination and professional attitude.
Approximately 5 years ago my wife and I started poking around looking for a weekend type property, we’ve been visiting San Diego area for around 20 yrs… I first learned of Gary through a computer search and contacted him. He was very attentive and tried very hard to find us something. It was about a year or two after that we found a nice new renovated condo at the Windandsea beach and flew out and had Gary make a full price offer for us, but it was not to be (red hot market and someone came in about 100k or so over our full price offer… Gary’s attitude through that experience was very professional and he never tried to pressure us to “get into something else.” And as the years past he would send us a few note pads, etc… but never bothered us about buying and just let us know that he was there if we needed him.
In Jan or Feb of this year I called Gary and asked him about Capri by the Sea, he jumped on it and found us some options. After printing out these mls listings and showing them to my family (have two children), my son breaks the news to us that (after a lifetime of visiting here over summers) that he’s chosen to attend college here (Pt. Loma for medicine) and has decided to remain in the La Jolla area (he’s been to Laguna, Malibu, Del Mar, at all the best costal places over his almost 16 yrs.), and does not want to ever go back to AZ (not even to visit mom and dad, haha)… He begins to convince us to move now so he can finish high school here (Solana Beach Sante Fe Christian) and then go on to College here at either Pt. Loma, Stanford or Pepperdine. I told Gary, don’t think we’re going to be buying a condo, but need a house, but we have a very nice 5,000 sq. ft one In Scottsdale, so we’ll need a brand new house and it has to be in La Jolla……..he chuckled, “Not an easy task.”
Gary found us one in about 24 hrs. and arranged for us to see it within 48 hrs. He then went the extra mile and found us all the info on Christian Schools and several other key factors we needed to make it work.
As I’m sure your aware the Seller’s agents are not beginners, hahaaa.. I’ve owned the largest mortgage co. in AZ for 12 years and I know the agent makes all the difference. Gary negotiated for us very professionally, never lost it, never got discouraged and was dead on when it came to his thoughts of maneuvering. We have many friends visiting (throughout the summer) and will be sure to recommend him and your office to our closest friends and relatives.
I’m sure you already he’s a great asset to your firm, but it’s nice to hear at times (my last count before retiring was 280 agents at my mortgage firm), oh what a hand full, haaaa, it’s a pleasure to get a compliment letter isn’t it. Keep him, he’s been great for us!
Sorry, this short story turned long, have a great day,
Joseph & Tracey
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Goodbye for Now San Diego
We are writing this to inform you of the outstanding performance of Prudential Realtor Gary Glaser. We initially met Gary in 2001 via the Internet when we relocated from Northern Virginia to San Diego.
Gary's expert knowledge, professionalism, and hand-holding created a seamless transition to the West Coast. Since that time, we have maintained an ongoing relationship with Gary. For example, we consulted with him regarding the issue of investment properties. We have also confidently recommended him to our neighbors, friends, and co-workers. Now that we are moving back to the East Coast, we listed our home with Gary because we know that we are in the best of hands.
In short, Gary is the only Realtor we have ever given our repeat business. Indeed, his combination of skills and personality has set the bar too high for other Realtors. Our current Realtor in Virginia has tried to be very helpful, but at the end of the day we look at each other and say "He's good, but he's no Gary."
As we say goodbye to San Diego, we want you to know that Gary is the finest Realtor we have ever encountered. He will no doubt be an asset to Prudential for many years to come.
Sincerely,
Mark and Tracy
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"Gary is a model we believe others should aim to emulate"
We would like to bring to your attention a very enjoyable experience we had recently with one of your agents named Gary Glaser.
We live in New York and had a two-week vacation to find, sign and seal on an investment property in Carlsbad, California. Over the last several years we have searched the internet for a suitable property, through a range of different agents but none that compared with Gary´s enthusiasm, energy and dedication to getting the job done. Throughout what was a protracted contact over the net, Gary was always there to assist with any questions my wife and I had and he always responded promptly. In fact, the high level of communication and feedback provided was at a level that I have never experienced.
Under the hammer of our imposed two-week deadline, Gary´s expert skills led to our property being found and recorded in our names within the stated time period. Gary showed strong interest in our property and secured the desired result. We were exited by the fact that promises made, were promises kept. The way we were kept up to date by Gary on everything that was happening made it easy to deal with your company and we were impressed with everything he did from the start. Email and telephone correspondence was assiduously followed-up so we always knew what was happening. Gary´s relaxed yet highly professional approach allowed us to remain at ease throughout the entire purchase process.
It was more than just his attitude to business that has made it a pleasure dealing with him but it was also his unfailing courtesy and consideration that he always displayed towards us. He offered a professional approach in all of his dealings and in our experience his abilities met with the highest standards of your industry. His ability to provide us with a successful search within our record breaking deadline results showed to us that this high caliber person is a credit to you and your organization. Gary went the extra mile to keep us his clients happy and to us is a shining star within your industry.
We can assure you that this letter serves as a show of our utmost appreciation as well. Gary´s efforts to do the right things by us as clients was always beyond reproach. The attitude for his work and high level of professionalism displayed by him was obviously a major contributing factor to his success as a respected agent. The professionalism and tenacity displayed by Gary in both his administration and his innovative handling of our project had been consistently of a high standard and I would highly recommend his services to others. His creative skills, dedicated follow up and performance is a credit to you and your organization. Gary´s courteous manner and integrity provided us with confidence along with the fact that nothing was too much of a bother for him to explain. He was not just going through the motions.He showed that he cared about our education of the California process and was always willing to go the extra mile for us.
It has been an excellent assurance to use a person of whom the profession of Real Estate Agents can be proud and confident that the highest standards of integrity and service apply in his hands. Gary is a model we believe others should aim to emulate. We will not hesitate to refer our friends to him and deal with him ourselves again in the future.
G. & C.
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"GARY EXUDED PROFESSIONALISM FROM THE ONSET...."
We just want to take this opportunity to let you know how much of a pleasure it was working with our agent, Gary Glaser, on the recent purchase of our first home. Gary was referred to us by Becky's aunt last fall and from the very beginning, made us feel completely comfortable in his hands. This being our first purchase, we had numerous questions about every aspect of the process. Gary was extremely patient and provided valuable insight on all of our issues, essentially helping us figure out what we really wanted in a house and helping us narrow down the areas we should target. Gary exuded professionalism from the onset and really helped make what could have been a very confusing experience, a very pleasant one. We feel very fortunate to have had Gary serve as our agent and, should there be an opportunity in the future, we would definitely work with him again.
Sincerely,
Ryan & Becky
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HE GAVE US BACKGROUND AND INSIGHT
We would like to thank Gary and your office for assisting us in the purchase of our first home. As first time home-buyers and new residents to the area, Gary helped us to feel welcome and comfortable during the entire house hunting process.
We moved down to San Diego from Northern California with the idea of just renting for a while and then easing our way into the real estate market. As you all probably well know, buying a house (especially for the first time) can be a veary scary ordeal. It is hard work, frustrating, and very often discouraging. This was the very reason we were grateful to have met a wonderfully kind and friendly person such as Gary.
He gave us background and insight on all the areas we were interested in. He demonstrated considerable patience and took the time to explain every single detail of the transaction. He never pressured us about anything and he always made himself available at anytime to answer our questions and concerns.
We thought we would take the time to write you in order to express our thanks to Gary and the other friendly and helpful staff members in your office for making our first real estate experience a pleasurable and memorable one. We look forward to working with Gary and Coldwell Banker again to assist us in our future real estate transactions.
Sincerely,
Nick & Katy
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GARY IS - PROFESSIONAL - FAIR - PROMPT
Dear Mr. & Mrs. R.,
Thank you for giving me this opportunity to tell you a little bit about the young couple that is interested in purchasing your home.
Before I do, however, I wanted you to know how professionally your Realtor, Gary Glaser, has represented you. I'm sure from the moment the information on your home went into the Multiple Listing Service, he has received many calls and I don't doubt that he has treated every agent as respectfully as he has treated me. He has promptly returned all of my calls, been knowledgeable about the details of your home and has courteously reminded me, as well as other Realtors, that although he wants to give all prospective purchasers a fair opportunity to purhcase your home, his obligation is to you, his client. He is absolutely looking out for your best interests and it is a pleasure to work with a professional.
With that said, please allow me to tell you about the client that I represent.....
Sincerely,
L.A. - Real Estate Agent & Realtor
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OUR TRANSACTION WAS CLOSE TO FLAWLESS
We purchased a home recently with the help of Gary Glaser, and we were extremely pleased with the service and help we received. Buying a home in a new city is a stressful undertaking, but our transaction was close to flawless because of Gary's patience, knowledge, and professionalism.
We located Gary through his web site while we were still in Scottsdale. We left a message on his voice mail and were impressed not only with his prompt return call but also with the questions he asked in order to learn what we were looking for.
Then he sent us a quantity of useful information. By the time we scheduled our first hunting foray Gary had several properties that fit our requirements.
Gary didn't miss a beat, even with changing our criteria. Not only did Gary help us find our house, but he was also a great source of information for services: Mortgage Lenders, Cleaning & Yard Services. He showed us the closest Post Office, Dept.Of Motor Vehicles, our taste in Restaurants that we might want to try.
Gary kept in touch with us every step of the way through Escrow, Closing and Possession. He returned phone calls promptly, answered our dozens of questions about buying a house in California, and reassured us through the inherently frustrating mortgage process.
We were fortunate to find Gary, and you can be sure we will recommend him to others and we will call him when we're ready to buy another property.
Sincerely,
Linda & JR
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WE FEEL FORTUNATE
Dear Gary,
It has been our great pleasure to work with you. Finding a home, especially long distance, is quite an undertaking but you made the process exciting and enjoyable. Your understanding of what we were looking for in a home and your genuine interest in helping us find that home made the difference. In addition to your daily faxes and follow up phone calls, we were overwhelmed by your immediate viewing of any and all property we considered buying. We know you are a very busy man but you always made us feel as though we were your only clients. It is rare to find such a dedicated and caring agent who gives 110% day and night. Thank you for the many, many, many hours you spent aiding us in our search. Gary, you are truly one of a kind and we feel very fortunate to have worked with you.
Your company is extremely fortunate to have such a dedicated and conscientious agent. Once again, we are so very appreciative of all your time and effort on our behalf.
Best Regards,
Edward & Robyn
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NO MORE WINTERS - THANKS!
WINTERS IN WASHINGTON, D.C. ARE NO FUN!
SO WE WERE HAPPY OUR EMPLOYER CHOSE TO TRANSFER US TO SAN DIEGO, CALIFORNIA. UNFORTUNATELY, WE DID NOT KNOW ANYONE IN CALIFORNIA.
WE TOOK A CHANCE AND WENT ON-LINE IN SEARCH OF A REALTOR. FORTUNATELY, WE FOUND GARY GLASER!
GARY HELPED US TO BUY A HOME 3,000 MILES AWAY FROM WASHINGTON, D.C. BY EMAILING US CURRENT MLS LISTINGS AND PROMPTLY RESPONDING TO OUR QUESTIONS.
HE KNEW EVERYTHING ABOUT THE ENTIRE SAN DIEGO AREA.
MOREOVER, GARY WAS PATIENT AND PROFESSIONAL. HE ACTUALLY LISTENED TO OUR CONCERNS AND FOLLOWED THRU ON EACH OF OUR REQUESTS -INCLUDING PRICE RANGE AND COMMUTING DISTANCE.
WITHOUT GARY, OUR CROSS-COUNTRY MOVE WOULD HAVE BEEN A NIGHTMARE.
THANK YOU, GARY! WE WILL STRONGLY RECOMMEND YOU TO ANYONE WHO HAS A REAL ESTATE NEED IN SOUTHERN CALIFORNIA.
TRACY AND MARK
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WE WANT YOU TO KNOW
We recently purchased a home with the help of one of your Realtors, Mr. Gary Glaser. We wanted you to know how happy we were with his services. Mr. Glaser was extremely professional and made us feel comfortable in all aspects of the transaction. Whenever we had a question or concern, he immediately took whatever steps necessary to provide us with the information we needed. In the future, we will not hesitate to recommend Mr. Gary Glaser and your company to others. Mr. Glaser should be commended for all of his hard work and dedication.
Sincerely,
Denise H.
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I HAVE ALREADY RECOMMENDED GARY TO FRIENDS.
I would like to take this opportunity to highly recommed Gary Glaser. Living in San Francisco it was important to find an agent who I could completely trust. I talked to Gary several times over the phone before finally visiting him in San Diego. Gary showed me vicinities that met my requirements and he was able to ascertain what my tastes were. The following week Gary selected a property that fulfilled my requirements and that I eventually ended up purchasing. Gary was professional, efficient and able to help me in all aspects of this purchase. Gary went above and beyond what I would have expected of a Realtor. I would have no hesitation in using Gary again and I have already recommended him to my friends.
Andrew W.
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Please allow us to share a wonderful experience with you. During a convoluted negotiation, our Realtor Gary Glaser exhibited lots of patience, experience and knowledge which was most helpful. The Seller was represented by a rather difficult agent and in spite of it all, Gary handled himself very effectively and efficiently.
Gary was a sheer delight to work with, and we intend to recommend him highly at every chance we get. He is a most talented asset to your organization.
Sincerely,
Bram - Martin
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Dear Gary:
Last fall when we started our house search in San Diego, we were so pleased to find you via the Internet. After our initial contact, you faithfully kept in touch with us and let us know that you were there to help when the time came for us to relocate from NM. The information that you forwarded pertaining to San Diego and the housing market gave us a good indicator of what to expect coming from another state.
When Gaelin finally arrived in May, you were there to show her homes that fit our guidelines and walk her through the process - from the offer, to acceptance, to the closing. Thanks to you Gary, we are living in a beautiful home that we love and we truly recognize the effort that you put forth on our behalf. Your caring attitude makes all the difference.
Moving to a new state is difficult, and you made the process as painless as possible! You are accommodating, friendly, ethical, and above all else - a true professional. You are a credit to your company and we would not hesitate recommending you to anyone that is in the market for a new home. Your company is fortunate to have you on their team.
Thank you for all that you have done for us Gary.
Sincerely,
Gaelin & Rob
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WAY BEYOND THE "STANDARD"
This is to express to you, my complete satisfaction with the professionalism, concern and attention given by Gary Glaser, during the sale of my brother's house.
This was a most difficult and stressful time for us and without Gary's full support and cooperation, it would have been much more so.
Gary went way beyond the "standard" role of a Realtor; you can be glad he is on your team.
Thank you.
R.Clark
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HASSLE-FREE EXPERIENCE
Gary Glaser was my agent when I sold my condominium. I couldn't have had a more pleasant nor hassle free experience. I was out of town towards the end, and Gary handled everthing with professionalism and humor. I heartily recommend him as a Real Estate agent and would hire him again.
Sincerely,
Carolyn D.
"Make Your Next Move - Your Best Move!"
"Always do right - This will gratify some people and astonish the rest."
-- Mark Twain --
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